HorizonNJ Health Care / Case Manager To speak with a HorizonNJ Health Care/Case Manager or learn about a Disease Management Program, please call: 1-800-682-9094
· Review the Claims Information Quick Reference Guide that highlights servicephonenumbers, claims and inquiry addresses and appeals/predetermination information for specific prefixes and suffixes.
To learn more about Medicaid & HorizonNJ Health, visit horizonNJhealth.com or call 1-800-682-9090 (TTY 711). Horizon Blue Cross Blue Shield of New Jersey offers a range of medical, prescription, dental and vision plans. See why over 3.5 million people trust their health care with our coverage.
When you call the number on your SHPB/SEHBP HorizonBCBSNJmember ID card, MemberServices can help with all your health care needs: answering questions, solving issues, helping with claims, finding care and give you information about local services for you and your family.
· This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
To obtain an authorization, please call the Provider Servicesnumber above for your patient, or the number on the back of the patient’s card. All HorizonNJ Health behavioral health authorizations are communicated during the telephonic review.
Contact us MemberServices HorizonNJ Health Enrollment Hotline HorizonNJ Health Care / Case Manager TDD / TTY Services
