Learn more about returning Fios equipment when you're getting replacement equipment or after you disconnected service. Important: When disconnecting service, to avoid an unreturned equipment charge, you must return all your Verizon Fios equipment within 30 days of your service disconnection date.
· As a savvy consumer and former Verizon customer myself, I‘ve put together this comprehensive guide on where and how to return your Verizonequipment hassle-free. I‘ll cover everything from Verizon‘s general return policies to specific instructions for returning Fios set-top boxes, routers, and more. TL;DR
· Whether you‘re dealing with FIOS equipment, mobile devices, or accessories, this comprehensive guide will walk you through everything you need to know about the return process.
· The process involves several key steps: obtain a prepaid shipping label from Verizon, carefully pack the equipment, and drop it off at a designated shipping location. Failing to follow these steps can result in unreturned equipment fees, so let’s dive into the details to ensure a smooth return.
· After contacting Verizon, you have two options to return the equipment. You can personally pack the router and its accessories and drop them off at a UPS store for shipment. Verizon will provide a return kit with a prepaid shipping label, ensuring you do not have to pay shipping costs.
Learn about our standard and Holiday Return Policy. Cancel service within 30 days without early termination fees when devices are also returned.
In this video, we'll show you how to return your Verizon Fios equipment quickly and easily! We'll walk you through the step-by-step process, including packaging your devices, finding...
