This involves your IHSS Social Worker transferring your case information to the new county of residence. The social worker in your new county of residence will conduct a home visit to re-assess the services in your new home.
State and County staff will never contact you and ask you for your ESP username or password. If you have been contacted by someone requesting your username and password, please call the IHSS Service Desk at (866) 376-7066.
Once you have been enrolled as a provider, you'll probably want to join the Provider Registry (it's just a couple of extra steps). To learn how, visit the Provider Registry page.
Purpose This User Guide has been created to provide an overview and stepbystep instructions for In-Home Supportive Services (IHSS) and Waiver Personal Care Services (WPCS) Providers to follow when using the Electronic Services Portal (ESP). The ESP is designed to be easy to use.
IHSS recipients and providers must use one of two options, electronic or telephonic, to submit, review, approve, or reject timesheets. With the electronic and telephonic timesheet systems, providers do not have to wait until the end of the pay period to submit their timesheets.
ยท This will show you where you are at in completing the 5 easy steps to register for youraccount. You will know which step you are currently working on because it will be highlighted orange in your progress bar.
A: You need to be a current active IHSS and/or WPCS provider or recipient. In addition, you need to have access to the internet, be able to use a capable electronic device (smartphone, tablet, computer or laptop), and a valid email address.
