· Call LouisianaMedicaid Customer Service at 1-888-342-6207. No longer qualify? Visit healthcare.gov to learn more about coverage options available. Log in or create an account. Complete and submit forms online. Go to a local Medicaid office or Medicaid Application Center.
The lists of contacts below are for providers interested in contracting and credentialing with a Healthy Louisianaplan. If you are a Medicaid recipient with questions about Healthy Louisiana, please call the Enrollment Center at 1-855-229-6848.
To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at 1-866-595-8133 to speak directly to a customer service representative.
If you have any questions or concerns, you can reach out to LouisianaMedicaid. If your office relocates or closes for an extended period, please call us at 877-369-1302. We also have a dedicated team of community provider advocates available statewide to support provider needs.
If you have a concern or question regarding care or coverage, you should contact Member Services at 1-866-675-1607 (TTY: 711). A Member Service Representative will answer any questions or concerns you may have. They can also assist you to file a grievance or appeal.
The Center for Medicaid and CHIP Services (CMCS) is committed to partnering with states, as well as providers, families, and other stakeholders to support effective, innovative, and high quality health coverage programs.
The Louisiana Department of Health protects and promotes health and ensures access to medical, preventive and rehabilitative services for all citizens of the State of Louisiana.
