Report your outage and sign up for outage alerts so we can let you know by text, email or phone when there's an outage affecting you. Call 911 if you have an emergency.
· Understanding what causes these outages, how PNM handles them, and what you can do to prepare can make a huge difference. We’re going to dive deep into everything you need to know about PNM power outages, from the common culprits to the best ways to stay informed and safe.
The map lets you quickly check the estimated restore time, current outage status, and the cause of the outage, if known. You can also report your outage and sign up for real-time alerts all in one convenient place.
· Register with PNM's LifeWatch to ensure people in your home with medical needs get important alerts. Create a Wildfire Safety Plan with multiple contacts including friends and family who can provide you with support. Visit pnm.com/wildfire-safety for more tips on how to prepare for wildfire season.
You can text PNM to get your account balance, request a payment extension, report power outages, and receive outage status updates. Text #REG to 78766 to get started. Message and data rates apply. You will receive a reply within 3 business days. Do not report an outage or electric emergency by email.
You can report an outage by texting #REG to 78766 and then #OUT, visiting PNM.com/outage, or calling 888-DIAL-PNM. Sign up for outage alerts by texting #REG to 78766 and then #ALERT to 78766.
Often we find ourselves working side by side on locations duringoutages, storms, and other scenarios. This page offers tips and guidance for First Responders who are dealing with an electrical emergency.
