· When a natural disaster or other event impacts our service, we’ll let you know what’s going on right here. If there’s not an event impacting our network in your area, please reportserviceinterruptions or cut lines using the buttons below.
If there’s an outage in your area, you can sign into your account to see the status of your network or view details on any nearby service interruptions. You can also signup to receive textnotifications once the outage is resolved.
· If you’re a Cox customer and find yourself in the middle of an outage, it’s essential to know how to stay informed and take the right steps to manage the situation. In this article, we’ll explore various ways you can stay updated during a Coxserviceoutage.
· Text UPDATE to 269898 to get updates on outages in your area. To stop outagenotifications, text STOP to 269898. Message and data rates may apply.
The map below depicts the most recent cities in the United States where Cox users have reported problems and outages. If you are experiencing problems with Cox, please submit a report below.
· Find out how to check for Cox internet outages in your area, and learn what you can do during one.
Check with your mobile carrier to confirm your text messaging rates. You can opt-in to receive text messages and alerts from Cox within My Profile Notification Preferences. If you need assistance with text alerts, Contact Us.
