· For users who do not have an email saved on file in DirectAccess or did not receive the email with instructions, a brief notice with contact information on how to obtain a pre-generated password and perform a passwordreset is also posted on the new DirectAccesslogin screen.
· System-wide passwordresets could cause delays in receiving help desk assistance after Mar. 17. On Mar. 17, a notice with brief instructions on how to obtain a pre-generated password and perform a passwordreset will be located on the DA homepage for those who have not received an email.
Please click on the Forgot My Password link in the DirectAccesslogin page. Once you have answered the prompts that appear, you will receive an email entitled "My PortalDirectForgotPassword.”
This guide will provide Retirees, Annuitants, and Former Spouses the procedures for how to sign into DirectAccess for the first time, change their password, and use the forgotten password feature in DirectAccess (DA).
DirectAccess Self Service remains the most secure and efficient means of managing your account. Guides and resources can be found here: Pay and Personnel Center (PPC), Retiree and Annuitant Services (uscg.mil).
· This guide is here to break down everything you need to know about logging in, troubleshooting, and making the most out of USCGDirectAccess. So, buckle up and let's dive in!
Retirees with an email on file should have received reset instructions with a temporary password. If you didn't receive an email or don't have one on file, instructions to obtain a pre-generated password are posted on the new DirectAccesslogin screen. DirectAccess is currently offline for security updates.
