Call 806-378-6824 anytime, any day if you are experiencing a water or sewer emergency. Need to apply for a sewer or water tap? To request a water or sewer tap, please call 806-378-6948 to speak with a member of the Water Utilities Department.
· The website provides critical information to drinking water and wastewater utilities responding to an emergency.
The division is involved in installing, repairing, cleaning, and maintaining mains and manholes, new service taps, and responding to customer service requests. Are you looking for a water or sewer line location? Please call 806-378-6824.
· Any situation where the water supply is or might be compromised requires a notice to inform customers. This helps them prepare, avoid inconvenience, and ensure their safety and well-being. Using water shut-off notice templates provides consistency, saves time, and reduces errors in communication.
Before submitting this Emergency Report, we encourage you to review the current emergency alerts for your state. You can find the “Alerts” icons on your state homepage.
When you move out of a home in Amarillo City, you'll need to stop your waterservice with the City of AmarilloWater, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
Interactive map showing current water outages and related information for users to explore and understand affected areas.
