Before i did those things, setup was a little tricky.
Sadly, my experience with schlage customer service was that they didn't know much about homekit.
Be patient.
I have to schlage's, one is the encode.
Schlage all the way.
I've had 0 problems with my schlage locks and my (emtek) yale literally annoys me constantly.
The yale keypress sensors are slow, so it feels very laggy when you're.