Residents can access the CRT by calling 911 or OPD’s non-emergencyline at 321.235.5300. Since the program started and through March 2023, the CRT has responded to nearly 2,000 calls for service involving residents experiencing a mental or behavioral health crisis.
· Ng911 allows callers to send data, photos, videos, and more accurate location information to 911 centers, resulting in faster, more accurate emergency responses. When you call 911 to report an...
For situations that require police or other public service attention but are not life-threatening, property-threatening, or time-critical, the designated OrlandoNon-Emergency Number serves as your primary and most appropriate contact.
A voice call to 9-1-1 is always the preferred way to access help in an emergency, a lifethreateningsituation or to report a crime in progress. You should only Text to 9-1-1 when a voice call is not a safe or viable option for the specific situation.
· Using these dedicated lines helps ensure 911 remains available for true emergencies, allowing first responders to address critical situations without delay. An emergency demanding a 911 call involves an immediate threat to life, property, or a crime in progress.
· For non-urgentissues that still require police intervention—like reporting noise complaints or theft—it’s better to contact your local policedepartment’snon-emergencyline. This helpskeep911free for actual emergencies and makes sure you still receive the right help.
· If a situation isn’t life-threatening or time-sensitive, use your local agency’s non-emergencyline or online reporting options instead. This helps ensure 911dispatchers remain available for true emergencies.
