For those currently experiencing an outage, please call (951) 782-0330 for the most up to date information. If your outage was not included, please click here to report a poweroutage online.
Learn how to prepare your home for a poweroutage and what to do when one occurs. A poweroutage occurs when the electrical power goes out. Planned or unexpected, it can last for days or longer, disrupting communications, water, transportation, stores, banks and other services.
· Have alternate plans for refrigerating medicines or using power-dependent medical devices. Check with local officials about heating and cooling locations open near you.
· During a poweroutage, you may face a number of hazards that can affect your health and safety. Follow these tips to help you prepare for and cope with sudden loss of power.
· Deal first with the biggest safety issues: bringing light to the dark, staying warm and dry, and providing food to yourself and your family. It’s best to use flashlights or battery-powered (LED) lanterns to use in case of a poweroutage rather than candles to prevent accidental fires.
Report downed power lines IMMEDIATELY by calling 9-1-1. Windy and stormy weather can cause power lines to fall, creating hazards by electrifying puddles, wet grass, and the surrounding area. Do not approach or touch anyone or anything in contact with a downed power line.
Your request for replacement benefits must be made within 30 days of the poweroutage (normally this request must be made within 10 days, but the timeline has been extended due to the broad impact of the outages and fires).
